A responsive aftersales service
The Proludic aftersales service plays a key role in future-proofing all your playgrounds and sports areas. Our teams of experienced professionals are ready to deliver a swift response to any questions and enquiries you may have about your playground, sports and fitness equipment. Our dedicated after-sales advisers will listen to your queries and offer an effective solution to your issue.
A fast-acting aftersales service
We design our playground and sports equipment to offer superior performance during use and we will do everything in our power to quickly respond to all your queries. Our after-sales teams go the extra mile to deliver a responsive and professional service: 90% of requests are responded to within 48 hours.
Our commitments:
– 1-7 working days for spares orders dispatched from UK
– 10-20 working days for orders dispatched from our Factory (due to current UK Custom clearance times)
Need help – Click here to enter the aftersales service portal?
Click here to create your own ‘My Account’ on our website. This will give you access to the aftersales service portal while offering numerous other benefits to those who register with us.
You can also reach us:
By telephone: 0115 982 3980
email: aftersales@proludic.co.uk
